Update as of Thursday, March 31, 2022
We want to assure you we are continuing to monitor the Russia-Ukraine situation and are complying with all sanction rules.
March 5-7, 2022, Visa, MasterCard and American Express announced they are not supporting any sales into Russia using foreign-issued cards. On March 14, 2022, BlueSnap suspended processing for impacted merchants so they will not incur authorization fees for declined transactions. Merchants still have access to the BlueSnap Merchant Portal.
Visa, Mastercard and American Express also blocked all transactions originating from cards issued in Russia beginning March 10, 2022. Therefore, sales and refund attempts on impacted cards are no longer possible.
All payouts to sanctioned banks were immediately suspended.
We are actively monitoring the evolving sanctions landscape and will continue to provide updates and communicate new information as applicable. If you have any questions, please contact BlueSnap Support.
Update as of Tuesday, March 8, 2022
Over the weekend, Visa and MasterCard announced a block on the following transactions:• Russian bank issued cards making purchases outside Russia
Over the weekend, American Express announced a block on the following transactions:• Russian bank issued cards making purchases outside of Russia
Additionally, American Express has suspended their Belarus operations.
We are taking the proper actions effective Tuesday, March 8, 2022, at 11:59 pm Eastern Standard Time to block impacted transactions according to these announcements. This will prevent you from experiencing unnecessary authorization fees for transactions that will be declined.
Update as of Tuesday, March 1, 2022
We want to assure you that BlueSnap is continually monitoring the Russia-Ukraine situation and its impact on businesses operating in this region. BlueSnap is complying with all current sanctions and will comply with all upcoming sanctions. If your business with BlueSnap is impacted, you will be notified directly.
We are taking the proper actions to block impacted transactions. If you have questions about transactions you are currently processing related to entities in these regions – Donetsk People's Republic (DNR) and Luhansk People's Republic (LNR) Regions of Ukraine – please inform your Account Manager or Support (here). We can work with you to take any necessary actions to comply with these sanctions.